Privacy Policy
Soulful Concepts Privacy Policy
Soulful Concepts shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our website, located at www.soulfulconcepts.com. By enquiring or registering for a tour through this site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the site. We may update this Policy at our discretion, and the most recent version shall be posted on this page immediately.
1. Collection & Use of Personal Information
We do not collect personally identifiable information on our website unless you voluntarily choose to provide it via this website, email, phone, or postal mail. Any information we collect is used to enhance your experience and facilitate our operations. This may include:
– Processing tour enquiries and bookings.
– Providing updates on tours, products, and promotions.
– Responding to customer service requests.
2. Sharing of Personal Information
We do not sell your personal information to third parties. However, we may share or transfer your information under the following circumstances:
– With Trusted Partners: We may share your information with our tour operators and charity partners if we are working together on a tour.
– In a Business Sale or Merger: If Soulful Concepts undergoes a business transition such as a merger, sale of assets, or acquisition, customer information, including our mailing list, may be transferred to the acquiring company. In such cases:
– The acquiring company must uphold this Privacy Policy or provide an updated one with similar standards.
– Customers will be notified of the transfer and given the option to opt out before their data is transferred.
3. Marketing Communications & Opt-Out
From time to time, you may receive information about new tours, product updates, or promotions via mail or email. If you prefer not to receive these communications, you may opt out by:
– Clicking “unsubscribe” at the bottom of any email.
– Contacting us at info @ soulfulconcepts.com with “REMOVE” in the subject line.
4. Use of Non-Personal Information & Cookies
We collect non-personally identifiable information, such as IP addresses and browsing behavior, to analyze website traffic and improve our services. We also use cookies to enhance your browsing experience. These cookies do not contain personally identifiable information.
5. Data Protection & Security
We take reasonable measures to safeguard your personal information from unauthorized access, loss, or misuse.
6. Children’s Privacy (Minors Under 18)
If you are under 18, please obtain parental consent before providing personal information. Parents and guardians are responsible for monitoring their child’s use of our services.
7. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info @ soulfulconcepts.com
Website: www.soulfulconcepts.com