Responsible Travel - Soulful Concepts
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Responsible and Sustainable Travel

Mission Statement

Soulful Concepts provides responsible travel, carefully created to positively impact the local socioeconomic environments in each destination visited.


Building on the movement of responsible travel and giving socially conscious travellers a platform to connect and contribute to people, places and communities in positive ways. 

Responsible Tourism

Soulful Concepts is committed to responsible tourism. With the vision to become the leading responsible travel provider, Soulful Concepts is proactively engaged in the movement towards fully responsible travel. Soulful Concepts ensures travellers on an immersion program or community based cultural experiences are committed to the ethos of responsible tourism.

Child Protection

Soulful Concepts respects the dignity of all children and young people. Children are categorised as any person under the age of 18. These include children who are in participating communities and any young person travelling within the group. Soulful Concepts aims to ensure the safety of all children and young people in the prevention of situations leading to harm, exploitation and abuse. Reports or suspicion of abuse is handled promptly through Soulful Concepts’ procedures.

Environmental Sustainability

Soulful Concepts is committed to minimising the environmental impact of travel. With the vision to become the leading responsible travel provider, Soulful Concepts is proactively engaged in the movement towards fully responsible travel.

Corporate Social Responsibility

Soulful Concepts believes that Corporate Social Responsibility (CSR) is one framework that helps businesses improve social and environmental standards. CSR policies provide businesses with methods of assessing their current values, products and systems to seek positive impacts. We use the language of CSR, but also believe that the framework is enhanced through our transparency. We aim to constantly improve practice through our own self-awareness.


Following the United Nations Environment Programme (UNEP) guide to CSR we actively:

Promote Accountability

Promote Transparency

Promote Ethical Behaviour

Exceed Legally Binding Norms

Respect International Expectations

Reflect the Precautionary Approach towards the environment

Respect Human Rights

COVID Safe Travel

Our Health and Safety framework has been expanded as a result of our learnings from the coronavirus pandemic and will continue to grow and evolve to meet the requirements to operate safely in this environment. View our COVID Health and Safety Policy here.

Our Climate Commitment

With each payment you make to Soulful Concepts through Stripe, 1% of our revenue is contributed to carbon removal.


Soulful Concepts is part of Stripe Climate, a coalition of businesses accelerating carbon removal. No company can stop climate change by itself. Stripe Climate aggregates funds from forward-thinking businesses around the world to increase demand for carbon removal. Stripe Climate works with Frontier, Stripes in-house team of science and commercial experts, to purchase permanent carbon removal.

Explore the growing portfolio of projects, read the criteria use to select them, or view the open sourced project applications here:

Our stance on Sustainability

Our commitment to responsible travel and sustainability is a simple one. We believe in protecting the environment and the living beings that inhabit it. We believe travel is a perfect way to do this because the more personally connected we are to the world, the more we make it our responsibility to take care of it. This is why all of our experiences aim to meet the International Ecotourism Society’s definition of Ecotourism as “responsible travel to natural areas that conserve the environment and improve the welfare of the local people”. We make sure we always work with partners and suppliers that are equally committed to responsible, sustainable and eco-friendly tourism that positively engages the local people and reduces negative environmental impact.

Travel Industry Designator Service (TIDS) code: 9685192

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