We do not collect personally identifiable information on our website unless you voluntarily choose to give it to us via this website, email, a phone call, or by postal mail. Even when you choose to give us information, we keep it confidential, and we bind suppliers who work with us by these conditions as well.
We do not sell any information you supply to us with a third party. We may however share or trade information you supply to us with our tour operators and charity partners if we are working together on a tour. Any information we collect is used to provide you with a better experience and to facilitate us in fulfilment of our operations. From time to time, you may receive information on new tours, product updates, etc. via letter mail and/or electronically via email. If you would prefer not to receive these promotional items, you may opt out by clicking unsubscribe on the bottom of our emails or by contacting us at firstname.lastname@example.org with “REMOVE” as the subject header.
Soulful Concepts uses non-personally identifiable information, such as your IP address and the pages that you visit on our site, to help diagnose problems with our site and servers, to administer our site, and to improve site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognise customer traffic patterns and site usage trends. This information aids us in improving the site navigation, design and features.
We also use “cookies” to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information. Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information.
If you are a minor (aged under 18 years)
We provide tour services to children and young adults who are legally minors. Parents and guardians of children/minors are personally responsible for monitoring their child’s/minor’s access to, and use of, our services and for providing valid approvals for their child’s/minor’s participation in our tours, subscription, competitions and other promotional activities conducted by us.
From time to time we may conduct competitions and other promotional activities and for children/minors who may be subscribers to our services or newsletters. If you do not wish for this to happen please provide your email address at time of booking instead of your child/minors email.
If you are a child or young adult under the age of 18 years, you must ask your parent or legal guardian to approve your provision of personal information before you submit your personal details to us.